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For support, please use the following
Trouble Ticket System: http://support.cyberlynk.net
| DNS Issues |
Anything to do with DNS - including
domain name registration, changes in IP addressing, forward and reverse
mapping of your domain, etc.. We can only make changes to domains
and IP space we have control of - if your inquiry is for a zone outside
of our control, we can only answer questions - we cannot initiate
changes.
http://support.cyberlynk.net
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| Network Abuse |
Including SPAM, denial of service,
harrasment, etc. originating from within our network. Include your
E-mail address, daytime phone number, and complete information on
the offense being reported.
http://support.cyberlynk.net |
| Network Operations |
Anything to do with our network
or your connection to our network. This includes your leased line
trouble reports, service questions, routing issues, etc.
http://support.cyberlynk.net |
| Tech Support |
Anything to do with accessing
your dial-up, web site configuration issues, mail server management
or mailbox creation, and client software configuration.
http://support.cyberlynk.net |
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| PLEASE NOTE |
DedicatedFTPserver.com uses a trouble
ticketing system to handle the resolution of issues pertaining to
our network. It is important that you include complete information
with your support E-mails including:
Account ID (Name)
Domain, server, login, or E-mail address which is affected
A description of the problem or condition
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For more information on any of our services, please contact us at:
Office:
DedicatedFTPserver.com
10125 S. 52nd Street
Franklin, WI 53132
414.858.9335 voice
800.862.5965
414.858.9336 fax
sales@DedicatedFTPserver.com
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